ezybooked

Privacy Policy

Last updated: 23 May 2026

ezybooked ("ezybooked", "we", "us" or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit ezybooked.com or use our booking and venue management platform (collectively, the "Service"). We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information we collect

We collect the following types of information:

  • Information you provide. Your name, email address, phone number, business name and the contents of any message when you contact us, request a demo, or sign up for the Service.
  • Account and booking data. Information you and your customers enter while using the platform, such as bookings, customers, invoices and event details.
  • Information collected automatically. Your IP address, browser type, device information, pages visited and usage patterns, collected through cookies and similar technologies.

2. How we use your information

We use your information to:

  • provide, operate, maintain and improve the Service;
  • respond to your enquiries and demo requests;
  • process bookings, invoices and related transactions;
  • send you service updates, security alerts and administrative messages;
  • analyse usage to improve our website and product; and
  • comply with our legal obligations and protect against fraud and misuse.

3. Cookies and analytics

We use cookies and analytics tools, including Google Analytics and Vercel Analytics, to understand how visitors use our website and to improve it. These tools may collect information such as your IP address and browsing activity. You can control or disable cookies through your browser settings, though some features of the Service may not function properly as a result.

4. Disclosure of your information

We do not sell your personal information. We may disclose it to trusted third-party service providers who help us operate the Service (such as hosting, analytics and payment providers), where required or authorised by law, or in connection with a business sale, merger or restructure. Where we engage service providers, we take reasonable steps to ensure they handle your information consistently with this policy.

5. Data security and retention

We take reasonable technical and organisational measures to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. However, no method of transmission or storage is completely secure. We retain personal information only for as long as necessary to fulfil the purposes described in this policy or as required by law.

6. Overseas disclosure

Some of our service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in a manner consistent with the Australian Privacy Principles.

7. Your rights

You may request access to, or correction of, the personal information we hold about you by contacting us using the details below. If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with us, and you also have the right to complain to the Office of the Australian Information Commissioner (OAIC).

8. Third-party links and children

Our website may contain links to third-party sites that are governed by their own privacy policies. The Service is not directed to children, and we do not knowingly collect personal information from anyone under 16 years of age.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: